Caring For Staff-The Core Is How To Communicate

Zhenjiang Hongda Commodity Co., Ltd. There has always been a common understanding that management has no final answer, only permanent discussion and questioning, and the company has always tried to use better assessment tools to keep employees enthusiastic. But sometimes it is found that some assessment has little effect on the improvement of work efficiency, but it makes employees resist the emotion, so what is the problem? The real problem, it turns out, is that managers don't communicate openly with employees and leaders aren't aware of negative feedback.

Through one-on-one communication with all employees, the general manager of the company conveys the common mission and clear goals of the company, so that every employee feels cared about and respected. In the communication, different employees expressed diverse needs, after their voices were adopted, the company has obvious changes: the satisfaction of employee needs has brought the best cooperation in the work process, and the work efficiency and the yield have been significantly improved.

At the same time in communication also found that some employees have a habitual defensive mentality, they always want to avoid a problem, seem to protect someone or something, or to protect themselves, always afraid to say something wrong, communication has not become deep communication, I believe this is also a problem faced by all managers. How to solve this problem is also a problem that all managers of the company must think deeply about. To solve this problem, the company has summed up seven views:

01
Hierarchical systems and unsincere communication are often in opposition, the premise of honesty is that everyone is equal in front of career and personality, and a manager must respect every employee!
02
The barrier to deep communication is often related to the manager's work style and emotions, and the defensive mentality stems from the manager's overbearing style and the suppression of other people's opinions.
03
No one is omniscient, everyone's cognition is not perfect, and not being comprehensive is very normal, this is not ignorance, and other people's ideas are not necessarily wrong, sometimes just because the starting point is different, even if employees have selfish ideas, management must understand and tolerate.
04
As a manager, you have to give others confidence, you have to keep your opposing views in mind, think about them, and allow different voices, and the deeper you communicate in order to defend your own views, the more likely it is that problems will emerge, and only different views can make managers maintain the correctness of their decisions, because there is no decision with a unified view.
05
Communication is not tattling, there is no stupid talk, but discussing the current situation and seeking ways to improve, to let everyone feel that we are building something, creating something. There are no negative consequences, there is no risk, there is a sense of security, and only real deep communication allows individual wishes to become a shared vision.
06
From a psychological point of view, the mentality of defense is impossible to disappear, we need to find a way to deal with this mentality, with the opening of the mentality of defense, wisdom, and strength are also opened, and the team will move towards the future that everyone really wants, forming the same direction, the same voice, the same action.
07
We need to create an atmosphere to form communication between individuals and teams so that everyone can become a "participatory manager", from participation, unity, and obedience to creation so that each employee's linear thinking formed from their own work can be gradually transformed into a team-centered multi-linear thinking and divergent thinking。

Company leaders agree that a truly good manager maximizes the potential of his employees and gets the job done by inspiring and developing talent. Everyone wants to talk, to share, to be understood, to be respected, not to be blamed, to be reviled. Only through communication, communication, so that employees say different tendencies and needs of suggestions, in order to create a common purpose, this is the real care for employees.